01634 780760

Tenant Guide

  1. Referencing Procedure
  2. Tenancy Fees
  3. Tenancy Agreement
  4. Payment
  5. Managed Properties
  6. Rental Payment
  7. Notice to end a tenancy
  8. Inventory
  9. Deposit Returns
  10. Tenantsí obligations
  11. Property Inspection
  12. Council Tax & Utilities

Referencing Procedure
As soon as a suitable property has been found, you will need to complete reference application forms. We utilise the services of a credit-referencing agency to take up the following references, here is an example of just a few of the references sought:

  • Confirmation of employment, salary confirmation.
  • Personal & Photographic identification (passport or driving licence).
  • Previous Landlord references.
  • Students (Guarantor and proof of funding).
  • Self-Employed (Accountants references, trading details etc)

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Tenancy Fees
Tenancy fees are payable for all properties and varying according to the type of property and tenancy. Please click here details applying to standard residential lets.Please click here for fees related to student lets.
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Tenancy Agreement
All tenant/s will be required to sign a tenancy agreement prior to the tenancy commencing, the agreement outlines both tenant and landlord obligations.
Generally, most tenancies run for a period of six months initially, we will contact you at the end of the tenancy to see whether you wish to renew your agreement for a further period and will liaise with the landlord to organise the documentation. Please note that student tenancies usually run for an initial period of 11 months.
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Once a moving date has been agreed and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties and the initial monies in full will become due.
This is made up of the following:

  • Deposit normally equal to 1 monthís rent.
  • The first monthís rent in advance. (rent is worked out on a per calendar month basis), which is, if you are not aware; the weekly rent, multiplied by 52 weeks and divided by twelve months to give the per calendar month rental figure.

The above monies need to be in a cleared form before the tenancy is able to commence.
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Managed Properties
We do get instructed to fully manage some of our landlordís properties, if this is the case, with your tenancy we will inform you prior to your tenancy commencing. If we are managing then any faults with appliances or problems within the property will need to be reported to us and we will deal with the problem as quickly and efficiently as possible. Failure to report an ongoing problem may turn the onus onto you; please report any problems you feel need attention.
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Rental Payment
Rental payments are always made by standing order and should be set 3 days before your monthly payment date to ensure that rents are in cleared funds on the date that they are due and to allow for weekends and bank holidays.
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Notice to end a tenancy
To terminate your tenancy subject to term, you will normally be required to give us at least 2 monthsí notice in writing of your intention to leave and this cannot be before the end of the fixed term, unless otherwise specified in your specific tenancy agreement.
The responsibility for your belongings are down to you, you must ensure you have adequate contents insurance, the landlord and agent accepts no responsibility and cannot be held responsible for any loss or damage to tenants possessions. We can put you in touch with insurance providers who may be able to help with your needs.
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A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.
The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants, to Ďfair wear and tearí or to the landlord as required maintenance.
Normally an inventory of the property condition, furniture and fittings and effects will be prepared by an inventory clerk instructed by the agent prior to the tenancy commencing. The tenancy is checked and agreed between the tenant and the landlord at the tenancy commencement.
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Deposit Returns
We will hold your deposit in an accredited tenancy deposit scheme. This means that your money is safe and protected, and youíll have independent assistance if you should need to settle any disputes at the end of the tenancy. When your tenancy ends, an inspection of the property will be carried out, by an inventory clerk instructed by the agency and any deductions agreed to be taken from the deposit.
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Tenantsí obligations
The responsibility for the property lies with the tenant during the period of tenancy, always ensure that the property is fully secured and that during the winter monthís steps are taken to prevent freezing of the water and heating system, full details of tenantís responsibilities are covered in the tenancy agreement.
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Property Inspection
If we are instructed as managing agents for your property, we will carry out interim inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you first and provide at least 24 hours written notice.
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Council Tax & Utilities
It is the tenantís responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.

Wherever applicable VAT will be charged at the current VAT rate

Has your property's value increased? Call 01634 780760